Service Desk Analyst (2nd line support) – Manchester – £22k

North West


£16000 - £22000 per annum + Benefits


Service Desk Analyst (2nd line support) – Manchester – £22k

ITIL, Windows, ITSM, CRM, Manchester, Helpdesk, IT Support, 2nd line, £22k

A brilliant opportunity to work in a highly varied, modern and vibrant environment has arisen for an experienced Service desk analyst/Technical support Engineer to join a fast growing company based in Manchester. The multi-award winning company is a technical solution provider with nearly 20 years’ experience and an international presence. The company is currently looking for a dedicated 2nd line service desk analyst to support their clients’ needs with professionalism, exceptional customer service and expertise knowledge. The suitable candidate will have:

* 2 + years’ experience in a service desk/IT support role
* ITIL foundation
* Fantastic customer service skills
* Experience as 2nd line support
* Great communication skills
* Aspiration to become team leader
* Ability to adapt, maintain and modify internal support systems.

If you believe your skill set matches the requirements please do not hesitate to apply for immediate consideration. A great opportunity for any senior software developer, or an experienced developer to take that next step in their career. If you would like to know more about the role please feel free to call me on 0161 905 1632. Or send your CV with contact details to Candidates of all backgrounds will be considered for this opportunity. Ascent people ltd is acting as an employment agency in respect of this vacancy.

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