Senior Application Support, Software Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support -hybrid working – 40K
Our client is a profitable and rapidly expanding Software House. They are looking for a Senior Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client’s software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work – whoop whoop!) The office is based in the Leicestershire area.
The skills needed for this role are:
* Previous experience of working in an Application Software Support / Customer Support role
* Experience in call logging and dealing with 1st-3rd Line Software Support issues
* Experience in working within a similar environment such as Enterprise, CRM, or Financial software.
* Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
* Software implementation – remote and onsite
* Some understanding of how programming works
* Strong verbal and written communication skills
The benefits: If you have the desire to move into programming or just to advance your software support career then this company is able to offer you this. Technology & Product investment, as well as training for all staff, makes for a successful career opportunity. They provide a competitive starting salary 40K and benefits. They would like to see you once/twice a month if possible and you will enjoy an office that is in lovely surroundings, a couple of restaurants close by but they are not accessible by public transport, therefore, you must be able to drive for when you do visit the office. Smart/Casual dress code (no tie/jacket required), some flexibility with hours. You must be able to pass security clearance due to the nature of my client’s customers.
This role requires you to be in the office almost full time during the first 3 months whilst learning the tech then after that its once a week.
If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Twitter @ITRecruiterJo
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.