I am looking for a highly experienced Transition Manager or Service Delivery Manager with transition experience within a managed service environment. Ideally from a telecoms or utilities industry you will have an extremely strong client facing background and will have ITIL experience.
We are looking for the following experience;
* 5+ years experience within service delivery role(s), ideally within a Managed Service environment.
* Experience of project deliveries for the introduction of outsourcing or managed support services.
* Developed communication and diplomacy skills with a strong ability to persuade and influence client and stakeholder relationships
* Experience of billing platforms and/or the telecoms industry is preferable.
* Commercial experience in the management of projects to budgetary constraints and where effective commercial change control has been incorporated
* Strong experience of engaging with customers, often in high pressure situations.
Our client can boast a client list of some of the worlds biggest companies and have been established for over 50 years. They offer exceptional career opportunities and training together with a great, social working environment. Benefits include an annual bonus, flexible working hours and flexible benefits.
Please don’t delay in applying for this role. Candidates from all ages and backgrounds will be considered. Ascent People Ltd is acting as an employment agency for this vacancy.