Service Delivery, Service Design, Business Analyst, BA, Managed Services, Software, SDLC, Billing, Telecoms, Warrington.
We are looking for an experienced Service Delivery Manager with a strong background in software delivery. Ideally with experience of working with customer care platforms you will have a good background in service delivery and Business Analysis. The key skills needed for this role are;
* A minimum of 2 years’ experience within a service delivery or service design role
* Experience of working as a Business Analyst or alongside technical BA’s
* Extremely comfortable working within a software development (SDLC) environment
* Technically aware and the ability to adapt to changing scope and requirements
* Client facing with an ability to build strong and lasting relationships
* A logical thinker and problem solver
* The ability to ensure all customer functional and non-functional requirements are identified and solutions delivered to meet these requirements
Any experience of working within a telecoms or billing software environment would be a great advantage.
This is a key role within this company and they expect a high calibre of candidate to apply for the role. They offer extremely good benefits including flexible benefits, an annual bonus and flexible working hours. Please send your CV now for consideration. Ascent People Ltd is acting as an employment agency for this role. Applicants from all ages and backgrounds will be considered.