Sales Support Administrator – Exceptional company to work for!
My client is without a doubt one of the best companies to work for in the UK, as voted for in the ‘Times Top 100 companies to work for’
They are looking to expend their team of sales support staff by taking on someone who has exceptional customer service, relationship building and administration skills.
This is a busy and varied role that will require excellent administration, organisational and communication skills and the ability to multi-task and work to deadlines.
Time will be focused on managing my clients support renewal process to ensure their customer base renew their support agreements on time. A great proportion of time will be spent on communicating and handling customer information.
In particular the tasks will be to:
·Prepare, raise, provide and chase customer support renewal quotations.
·Provide excellent telephone and email based customer service.
·Advise customers on support features and benefits
·Process customer support renewal orders.
·Pro actively manage and update the CRM relative to support renewal processes and procedures
To qualify for this Sales Support role you will have the following experience and skills;
·Strong customer service skills
·Strong relationship building skills
·The ability to stay calm under pressure
·The ability to pick things up quickly
There is great career opportunities on offer with the Sales Support role with some brilliant benefits included such as;
25 days holiday (with the option to purchase 5 additional days)
Generous salary sacrifice pension scheme
Quarterly Company bonus scheme
Free Car parking
Employee Referral Programme
Fruit in the office
Paid Charity volunteering days
Holistic massages twice a year
Employee Assistance Programmes – free and confidential help and advice for work and home issues
Subsidised sports and social activities from our Employee Action Team
Corporate discounts on leisure activities and health clubs
If you are interested in this Sales Support role then please send me your CV for immediate consideration. Applicants from all ages and backgrounds will be considered. Ascent People Ltd is acting as an employment agency for this vacancy