IT Procurement Assistant
IT Procurement and some IT Service desk experience needed
My client is a global leader whose brand name you will definitely know!
They are in urgent need of an IT Assistant who has good experience of IT Procurement and IT Service desk to fulfil a temporary role. The role will start off as a 3 month contract but may end up a permanent role or be extended a further 3 months.
Your duties as an IT Procurement and Service desk Assistant will be split into 50% IT Procurement and 50% IT Help desk.
Duties and past experience will include some or most of the following;
IT Procurement across European offices.
* Obtain quotes from suppliers
* Actively price match and source products local to specific EU country
* Work with suppliers on pricing (in required currency) and stock allocation
* Manage internal approval process across all offices
* Raise Purchase Orders on ERP solution
* Order IT Equipment against multiple suppliers – ensuring EU compatibility
* Chase suppliers and track orders
* Provide timely update on deliveries
* Package equipment, label and track parcels
* Book in goods
* Manage invoices
IT Service desk
* Perform 1st/2nd line Help desk duties for 1500+ headcount in both corporate and retail setting
* Log and manage calls on service desk systems via telephone, email or instant messaging
* Actively engage with associates to help resolve technical problems
* Be active member of daily scrums in an IT European Scrum team.
* Manage vendor contracts
* Identify maintenance contracts and manage expire dates
* Asset Management of equipment and licences across EMEA
* Validate daily ePOS data
* Assist with providing training to associates
* Manage communication from IT to rest of business in outage and maintenance scenarios
This is an excellent opportunity for someone who has experience of both procurement and IT Service desk to join a company who are known across the world who will offer you a varied role.
Benefits include working out of exquisite offices with free parking.
Please send your CV today if you are interested in this role. Ascent people Ltd is acting as an employment business for this vacancy. Applicants from all ages and backgrounds will be cosndiered.