Graduate Service Desk Analyst – Application Support

East Midlands


£18000 - £22000 per annum


Graduate Service Desk Analyst, Graduate Application Support, Support Analyst, ERP Support, SAP/SAGE/Navision/Oracle/Dynamics/CRM. 1st/2nd Line Service Desk, Customer Service, .Net, SQL Server, WEB, ITIL, Crystal Reports, Business Objects – East Midlands – 18-22K

* Are you a graduate looking for their first job in IT Support or Application Support?
* Want to work for an expanding software house?
* Have you done a placement year in IT or Software Support?

We are recruiting on behalf of a software house that is recognised for its investment in people including excellent training and career opportunities.

They are looking for a Graduate Service Desk Analyst / Application support Analyst who has a strong customer service attitude as well as an understanding of IT and Software Applications. You will have excellent communication skills and will be able to prioritise calls on a Service Desk. You will receive full product training and will eventually manage all levels of support calls from 1st – 3rd Line. Any experience of ERP Software such as Dynamics, SAP, Navision or EPOS would be a huge advantage as would any Visual Studio, SQL Server or MS Windows knowledge. An ITIL qualification would also be considered highly.

Contact me: Jo Bevington on 0-7-7-9-1-6-1-5-7-0-3 to obtain client info and job spec

We are looking for an enthusiastic junior-level support engineer who has excellent problem-solving and analytical skills and has a proactive approach to their work.

Any experience of working in a fast pace customer support or services role will be a good foundation for the position.

This is a brilliant opportunity to get your foot in the door of a company who are a fantastic employer and retain their staff exceptionally well. Salary is 18-22K + Cross-training. Based in the East Midlands area easily commutable from Leicester, Coventry and Northants. Must be able to drive due to office location.

Send your CV today for immediate consideration.

Ascent People is acting as an employment agency for this vacancy. Applicants from all ages and backgrounds will be considered.

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