Graduate Service Desk Analyst (Application Support)

West Midlands


£20000 - £24000 per annum


Graduate Service Desk Analyst, Graduate Application Support, Support Analyst, ERP Support, SAP/SAGE/Navision/Oracle/Dynamics/CRM. 1st/2nd Line Service Desk, Customer Service, .Net, SQL Server, WEB, ITIL, Crystal Reports, Business Objects – East Midlands – 20-24K

* Are you a graduate looking for their first job in IT Support or Application Support?
* Want to work for a Global Software client?
* Have you got a good customer service attitude?

We are recruiting on behalf of a global software house that is recognised for their investment in people including excellent training and career opportunities.

They are looking for a Graduate Service Desk Analyst / Application support Analyst who has a strong customer service attitude as well as an understanding of IT and Software Applications. You will have excellent communication skills and will be able to prioritise calls on a Service Desk. You will recieve full product training and will eventually manage all levels of support calls from 1st – 3rd Line. Any experience of ERP Software such as Dynamics, SAP, Navision or EPOS would be a huge advantage as would any Visual Studio, SQL Server or MS Windows knowledge. An ITIL qualification would also be considered highly.

Contact me: Jo Bevington on 0-7-7-9-1-6-1-5-7-0-3 to obtain client info and job spec

You will have excellent problem solving and analytical skills and will have a proactive approach to your work.

You will have excellent communication skills and be a strong team player.

This is a brilliant opportunity to get your foot in the door of a company who are a fantastic employer and retain their staff exceptionally well. Salary is 20-24K + Cross training. Based in the East Midlands area easily commutable from Leicester, Coventry and Northants. Must be able to drive due to office location.

Send your CV today for immediate consideration.

Ascent People is acting as an employment agency for this vacancy. Applicants from all ages and backgrounds will be considered.

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