Graduate 1st Line Support *Manchester* £18-23K

North West


IT


£18000 - £23000 per annum + Bonus + Benefits


24/02/2015



Windows, Exchange, Microsoft, Customer Focusing, Graduate, IT Support Analyst, IT Support Engineer, Infrastructure Analyst, Support, 1st Line Support, Manchester

Do you want to work for an awarding winning company? Are you a 1st Line Support Engineer?

Our client is looking to employee a 1st Line Support Engineer to join their company. You will be joining an exceptional company who for the last 6 years have been listed in the Sunday Times top 100 small companies to work for. You will be responsible for providing high quality technical support on their software and hardware products. Reporting to the Senior Support Engineers you will be handling the incoming customer problems and resolving their issues effectively and efficiently.

The skills required for the role as 1st Line Support Engineer are:

* Competent with Microsoft operating systems
* Be able to communicate with clarity and very customer focused
* The ability to provide support services
* Problem solving skills
* Competent with basic computer skills
* Willingness to learn hardware and software
* Being able to align to the company values

The client is based in South Manchester and boasts numerous awards such as a 3 star status for being an extraordinary place to work and Investors in People Gold Standard award. They are very employee focused and seek to hire the best talent that to strive to do the best. They offer continual support and coaching to enable career development.

They are offering up to £23K along with a very competitive benefits package including quarterly bonuses, flexible working hours, 25 days holiday, pension and healthcare scheme, childcare vouchers, sabbatical and corporate discounts.

If you are interested in a new role as a 1st Line Support Engineer please send your CV across ASAP for consideration.

Candidates of all ages and backgrounds will be considered for this role. Ascent People LTD is acting as an employment agency in respect to this vacancy.

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