Epos Implementation Analyst

North West


IT


£36000 - £38000 per annum + Benefits


19/10/2018



Epos Implementation, Selection, Support, Project Management.

My client, a large retail company in Warrington is looking for an Epos specialist to help select and implement their ongoing Epos solutions. You will be an Epos expert and will have expert knowledge of a wide range of Epos systems being able to provide advise, support and project management advise to your colleagues.

You will act as an Epos Lead for my client’s EMEA business.

As an experience Epos Implementation specialist you will have experience of most or all of the following;

ØEducated to degree level and worked in an Epos IT environment for a period of 5+ years.
ØExperience in selecting and implementing new Epos solutions
ØMust be willing to travel throughout Europe and the UK as frequent travel is expected.
ØKnowledge of various POS systems required.
ØSQL knowledge an advantage.
ØActive Directory and general networking experience required.
ØMust be good at organising, prioritising and time management, with attention to detail.
ØProject management required.
ØContinuous improvement minded

MAJOR ACCOUNTABILITIES:
ØTo own and pro-actively manage the EPOS system for the EMEA side of the business
ØLiaise with 3rd party EPOS providers, where necessary and my client’s retail EPOS “Project Leads” on any / all new retail EPOS initiatives
ØDrive the merging of the retail channel with ecommerce to create a truly Omni digital experience
ØUnderstand ERP / EPOS interfaces and be able to monitor and amend, in conjunction with Applications team, when necessary
ØAssist and engage DTC team with support and development of the ecommerce environment
ØTo provide support and ensure timely resolution to any & all calls logged via retail associates and locally based office staff
ØEffective communication with associates to ensure full details are gathered on the nature of any helpdesk calls raised to ensure that appropriate resources are assigned to it
ØEnsure systems and processes are in place to manage calls with appropriate escalation
ØProcurement, configuration and installation of IT equipment to fully support the retail network including but not exhaustive to laptops, desktops, printers, switches and firewall’s
ØLog calls with third parties and consultants and follow up to ensure resolution takes place in a timely manner
ØLiaise with global IT teams to manage and maintain on site IT Services
ØEnsure prompt and regular feedback to line manager
ØIdentify inefficiencies and introduce IT solutions by managing and scoping projects
ØStreamline existing ISP Base in European Retail stores, ensure maximum efficiency, control costs ensuring that existing, in store, bandwidth capabilities are maximized for efficiency
ØProactively and independently keeping up to date with leading technology

This is an exciting opportunity for an Epos retail expert to come and join a talented team in a company with a growing presence. The is an exceptional salary and benefits package on offer and the opportunity to work in exquisite offices!

If you are interested in this Epos Implementation role then please send your CV for immediate consideration. Applicants from all ages and backgrounds will be considered. Apply today!

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