3rd Line IT Support – BAU & Project work – Remote job

West Midlands


£35000 - £40000 per annum + Benefits


3rd Line IT Support Engineer, IT Project Engineer, Office 365, Hyper V/VM Ware, Windows Server 2008-2016, Linux, Cisco, Active Directory, IAAS/SAAS, Cloud tech/Azure, SQL Server, Scripting – 38K + OT – 100% remote

* Are you an IT Support Engineer who has experience of working with Virtualisation?
* Do you have experience working with Windows Server 2008-2019?
* Have you worked with Cloud Tech or have a desire to?

ROLE: We have a 3rd Line IT Support / IT Project Engineer role with a Communications Company. This is a role that will find you working on project work as well as BAU. Looking after both internal and external customers. You will be exposed to the full spectrum of IT support – an escalation point for 2nd and 3rd line support tickets. Knowledge in either Hyper V or VM Ware is required alongside O365. With the next 18 months jam-packed with new project work, this is going to be an exciting role. This is a fully remote role with offices dotted throughout the UK. Overtime paid for out-of-hours work.

Any knowledge of Linux, Cisco networking, Scripting skills such as PowerShell for software release is ideal but not a necessity.

Contact me on 0-7-7-9-1-6-1-5-7-0-3 to obtain job spec and client info.

Joining a forward-thinking and driven team this role will have you reporting to the IT Manager. Some of your responsibilities will include:

* Technical expertise: Windows server 2008-2019, Hyper V, VM Ware, Office 365, IAAS/SAAS, SQL Server, Azure
* Focus on delivering excellent customer service and experience
* Internal / External projects
* Asset Management of hardware and software
* Build and deployment of server architecture with supporting documentation in line with company standards
* Adopting automation by developing and implementing an automation model
* Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target
* Building strong partnership relationships with customers

Apart from a strong technical aptitude, personality and motivation is equally important. Being a team player is also crucial to the success of this client. Understanding and wanting to be a part of the overall business objective is key.

Salary & Benefits: Up to 38K, Pension, Free Car Parking. Remote role with adhoc visits to the office for meetings etc.

If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Twitter @ITRecruiterJo

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

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