2nd support analyst- Manchester – £18-23k

North West


£18000 - £23000 per annum + Benefits


2nd support analyst- Manchester – £18-23k

ITIL, Windows, ITSM, CRM, Manchester, Helpdesk, IT Support, 2nd line, £22k

The company

Well established and vibrant, multi-award winning software house. Boasting modern, comfy offices with parking and close to major transport routes, The Company has recently undergone rapid growth and is operating on an international level.


With free, secure and onsite parking, free breakfast, career progression and friendly, professional working environment. This is a fantastic opportunity for anyone looking to define their career in IT support

The Role

2nd line service desk analyst to support their clients’ needs with professionalism, exceptional customer service and expertise knowledge. The suitable candidate will have:

* 2 + years’ experience in a service desk/IT support role
* ITIL foundation
* Fantastic customer service skills
* Experience as 2nd line support
* Great communication skills
* Ability to adapt, maintain and modify internal support systems.

If you would like to know more about the role please feel free to call me on 0161 905 1632. Or send your CV with contact details to callum.haller@ascentpeople.co.uk Candidates of all backgrounds will be considered for this opportunity. Ascent people ltd is acting as an employment agency in respect of this vacancy.

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