1st Line Software Support Engineer

West Midlands


£23000 - £27000 per annum + Benefits


Application Support, Software Support Analyst, ERP, SQL Server, Accountancy / Financial Software, Databases, 1st line, Service Desk, External Client Support – 25K fully remote now

Our client is a profitable and rapidly expanding Software House with customers on a global scale. They are looking for a Software Support Consultant / Application Support Engineer to join their busy Software Support team. Full training of the client’s software will be provided. The role is fully remote now but after Christmas, it will be 2/3 days in the office. Modern office facility with free parking.

The skills needed for this role are:

* Previous experience of working in an Application Software Support / Customer Support role
* Experience in call logging and dealing with 1st Line Software Support issues
* Experience of working within a similar environment such as Accountancy, Enterprise, CRM, Financial software.
* An understanding of databases (preferably SQL Server, but not a necessity, you will be trained)
* Strong verbal and written communication skills

The benefits: Technology & Product investment, as well as training for all staff, makes for a successful career opportunity. They provide a competitive starting salary of 25K & Bonus including benefits such as Pension, Healthcare, etc. This office can be found in a business park, free parking, easily accessible via public transport and motorway network. Smart/Casual dress code (no tie/jacket required). Commutable from Coventry, Birmingham, and Leicester.

If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Twitter @ITRecruiterJo

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

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