1st / 2nd Line Software Support / Service Desk

East Midlands


IT


£20000 - £28000 per annum + 25 days holiday, Pension


14/02/2018



Software Support, Application Support, Support Analyst, ERP Support, 1st/2nd Line Service Desk, Customer Service, .Net, SQL Server – Nottingham, East Midlands – 22-28K

We are looking for a “Software Support” / “Application Support” candidate on behalf of a global software house that is recognised for their investment in people including excellent training and career opportunities.

The Role:

They are looking for an experienced 1st/2nd Line Helpdesk / Application support / Software Support Analyst who has excellent communication skills and can prioritise calls on a busy helpdesk. You will work at both 1st and 2nd line where you will try to fix problems before passing them down to the software development team. Any experience of Enterprise level Software such as Oracle, Dynamics, SAP, Navision would be a huge advantage as would any Visual Studio, SQL Server or MS Windows knowledge. An ITIL qualification would also be considered highly.

This role is a standard 9-5 job, no weekend work.

The Company:

An exceptional and global software house based within the Nottingham area. They produce award-winning software which is regularly accredited to the high calibre of their staff. They are a fantastic establishment to work for, offering the opportunity to work on new and innovative projects that you could be a part of. Established for many years, they are leaders in their field with an excellent reputation. Huge investment in the organisation with new premises and an extensive global expansion plan.

The Back Pocket:

Salary is up to 27K + Cross training, Pension, Health as well as flexi benefits. Modern office facility easily commutable from Nottingham, Derby and Leicester. Accessible by public transport as well as car.

If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn https://uk.linkedin.com/in/ascentjobevington or Twitter @ITRecruiterJo

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

Software Support, Application Support, Support Analyst, ERP Support, 1st/2nd Line Service Desk, Customer Service, .Net, SQL Server – Nottingham, East Midlands – 22-28K

We are looking for a “Software Support” / “Application Support” candidate on behalf of a global software house that is recognised for their investment in people including excellent training and career opportunities.

The Role:

They are looking for an experienced 1st/2nd Line Helpdesk / Application support / Software Support Analyst who has excellent communication skills and can prioritise calls on a busy helpdesk. You will work at both 1st and 2nd line where you will try to fix problems before passing them down to the software development team. Any experience of Enterprise level Software such as Oracle, Dynamics, SAP, Navision would be a huge advantage as would any Visual Studio, SQL Server or MS Windows knowledge. An ITIL qualification would also be considered highly.

This role is a standard 9-5 job, no weekend work.

The Company:

An exceptional and global software house based within the Nottingham area. They produce award-winning software which is regularly accredited to the high calibre of their staff. They are a fantastic establishment to work for, offering the opportunity to work on new and innovative projects that you could be a part of. Established for many years, they are leaders in their field with an excellent reputation. Huge investment in the organisation with new premises and an extensive global expansion plan.

The Back Pocket:

Salary is up to 27K + Cross training, Pension, Health as well as flexi benefits. Modern office facility easily commutable from Nottingham, Derby and Leicester. Accessible by public transport as well as car.

If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn https://uk.linkedin.com/in/ascentjobevington or Twitter @ITRecruiterJo

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

Apply Now